Shipping & Delivery Policy

Last Updated: August 20, 2026

At RosimSkills, operated by ROSIM TRADERS, we provide digital products such as e-books, online courses, downloadable guides, templates, digital resources, and other electronically delivered products.

Since all products sold through RosimSkills are digital in nature, we do not ship or deliver any physical goods to a physical address.

1. Digital Product Delivery

After a successful payment, your purchased digital product will generally be made available immediately or within a few minutes, depending on the product and our automated delivery system.

Delivery may be provided through one or more of the following methods:

Direct download link on the order confirmation page
Download link sent to the email address provided during checkout
Access through your RosimSkills customer account or dashboard
Login credentials or access instructions for online courses or other digital services
Any other electronic delivery method specified for the particular product

The exact delivery method may vary depending on the type of digital product purchased.

2. No Physical Shipping

All products available on RosimSkills are digital products.

Therefore:

No physical product will be shipped.
No courier service is required.
No shipping charges are applicable.
No delivery to a residential or business address is required.

Accordingly, shipping fees, handling fees, and physical delivery charges are not applicable to digital purchases.

3. Email Delivery

Where applicable, your purchase confirmation, receipt, download link, or access instructions will be sent to the email address entered during checkout.

Customers are responsible for providing a valid and accessible email address.

If you do not receive the expected email, please check:

Spam or Junk folder
Promotions or Updates folder
Email filters and blocked senders
The email address entered during checkout

4. Delivery Time

In most cases, digital products are delivered automatically after successful payment.

However, delivery or access may occasionally be delayed due to:

Payment gateway processing delays
Internet or network problems
Email delivery delays
Incorrect email address provided by the customer
Temporary website or server issues
Technical problems with the automated delivery system
Other circumstances beyond our reasonable control

If you have not received your product or access details within 15 minutes of a successful payment, please contact our support team.

5. Failed, Pending, or Unverified Payments

Digital product access will generally be provided only after the payment has been successfully confirmed.

If your payment is:

Pending
Failed
Cancelled
Reversed
Not successfully received by us

your digital product may not be delivered automatically.

If money has been deducted from your bank account or payment method but your order has not been confirmed, please contact us with your payment or transaction details so that we can verify the transaction.

6. Incorrect Email Address

Customers are responsible for entering the correct email address during checkout.

If an incorrect email address is provided and you do not receive your product, please contact us as soon as possible with your order and payment details.

After reasonable verification of the purchase, we may resend the relevant download link or access instructions to the corrected email address.

7. Download and Access Issues

If you experience difficulty downloading or accessing a purchased digital product, please contact our support team.

Before contacting us, please try:

Checking your email Spam/Junk/Promotions folders.
Refreshing the download or access page.
Trying a different browser or device.
Checking your internet connection.
Confirming that you are using the correct email/account associated with your purchase.

If the problem continues, contact us with your order ID, transaction details, and a brief description of the issue.

8. Support for Delivery Problems

If your payment has been successfully completed but you have not received access to your purchased product, our support team will verify the transaction.

Once the payment is verified, we will make reasonable efforts to provide or restore the relevant download link or access details, generally within 24 business hours.

In certain cases, additional verification may be required before access can be provided.

9. Order and Transaction Information

For faster assistance, customers should provide the following information when contacting support:

Order ID, if available
Name used during checkout
Email address used for the purchase
Payment/transaction ID
Date and approximate time of payment
Screenshot or payment confirmation, if required

Please do not send passwords, OTPs, CVV numbers, UPI PINs, or other confidential payment credentials to our support team.

10. Delivery to Customers in India and Other Locations

RosimSkills primarily provides products electronically. Therefore, digital products can generally be accessed by customers regardless of their physical location, subject to applicable payment, technical, legal, and service restrictions.

No physical shipping or international courier delivery is involved.

11. No Shipping Charges

Because RosimSkills sells digital products only, there are no shipping, courier, packaging, handling, or physical delivery charges associated with digital purchases.

Any applicable product price, taxes, or other charges will be displayed during the checkout process where applicable.

12. Product-Specific Delivery Terms

Certain products may have specific delivery or access conditions.

For example:

An e-book may be provided as a downloadable PDF or other digital file.
An online course may be provided through an online learning platform or customer dashboard.
A template or digital resource may be provided through a download link.
A membership or subscription-based product may require account login or activation.

Where a product has specific delivery instructions, those instructions will take precedence for that particular product.

13. Changes to This Policy

RosimSkills reserves the right to update or modify this Shipping & Delivery Policy from time to time to reflect changes in our products, delivery systems, business practices, or applicable requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

14. Contact Us

If you have any questions or issues regarding digital product delivery, please contact us:

Business Name: ROSIM TRADERS
Brand Name: RosimSkills
Website: https://rosimskills.in/
Support Email: support@rosimskills.in
GSTIN: 19FNGPM7271D1ZP
Business Address: Telipara, Pakuahat, Malda, West Bengal – 732138, India.

We will make reasonable efforts to resolve genuine delivery and access issues as quickly as possible.